Privacy Policy

Last updated: 26.06.2025

Planex (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and share personal information when you use our platform, https://planex.anofa.co (the “Service”).

By using Planex, you agree to this Privacy Policy.

1. Who We Are

Planex is a web-based platform developed and operated by Anofa, a company registered in Turkey. Our mission is to support urban and spatial planners in generating synthetic future urban contexts and exposure models.

2. What Data We Collect

We collect the following types of personal and technical information:

A. Personal Information (at Registration)

• Full name
• Email address
• Institution or affiliation
• Birthday

B. Usage Data

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Actions performed within the platform (e.g., simulations run, data submitted)

C. User-Contributed Data

• Land use plans and urban characteristics uploaded by the user

Note: While simulation inputs may include data relevant to real-world locations, we treat all uploaded spatial data as user-provided content, not as personal information.

3. How We Use Your Data

We use your information to:

• Create and manage user accounts
• Provide access to the platform and simulations
• Deliver customer support
• Improve platform functionality and security
• Communicate essential updates or service-related information
• Monitor subscription status and process payments

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we rely on the following legal bases to process your personal data:

• Consent (e.g., when registering)
• Contractual necessity (e.g., to provide paid services)
• Legitimate interests (e.g., platform analytics and security)

5. Who We Share Your Data With

We do not sell or share your personal information with third parties for commercial purposes.

We may share data with:

• Service providers (e.g., hosting, analytics, payment processors) under data protection agreements
• Legal authorities, only if required by law or to protect the rights and safety of users or Anofa

6. Cookies and Tracking

Planex uses essential cookies and analytics tools (e.g., Google Analytics or Matomo, if used) to:

• Monitor site usage
• Improve user experience

You can configure your browser to block or delete cookies, though this may affect platform functionality.

7. Data Retention

• User account data is retained as long as the account is active.
• Simulation inputs are retained for a limited time (e.g., 90 days) for performance and reproducibility purposes, unless users delete them.
• Backup and system logs may be retained longer for audit and recovery purposes.

Users can request deletion of their accounts and all associated data at any time.

8. Data Storage and Security

Your data is stored on secure servers managed either by Anofa or by third-party providers with whom we have data protection agreements. We implement technical and organizational measures to protect against unauthorized access, loss, or misuse.

9. Your Rights

Under the GDPR you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (“right to be forgotten”)
• Object to or restrict processing
• Port your data to another service
• Withdraw consent at any time

To exercise any of these rights, email us at info@anofa.co.

10. International Data Transfers

As we operate in Turkey and may use services hosted outside the EU, your data may be transferred to jurisdictions without equivalent data protection laws. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Planex is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date and notify users of significant changes via email or platform notification.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us: